To transfer players in NetballConnect, simply follow the process below:
- A participant can request a transfer to another club or association thorough their app. Or an Admin person can process the request on their behalf.
- For an Admin to process a transfer request. Select the User Module.
- On the Dashboard, follow the steps below:
- Search for the member using the search bar
- Once the member has been found select either the members name or the three dots on the right-hand side under action
- Select registration.
- Select the three dots on the right-hand side under action
- Select Registration Change
- Select Transfer - then complete the questions and select confirm.
- For an Admin to approve the transfer, go into Registration, Registration change. Or Select Transfer on the Home Dashboard
- Only those involved in the transfer need to approve. For example, if a player is moving from one club to another then both clubs and the Association need to approve the transfer.
- The Club/Association needs to click on review. They will then have the option of either approving or declining the transfer
- If approving the transfer, the club/association that the player is leaving from will need to decide if they will refund any money.
- Only the Netball Queensland component is capped and stays with the player.
- The club/association can provide a full refund or partial.
- If the club/association chooses a partial refund, they will be prompted to enter in the amount they wish to refund.
- Once all parties have approved the transfer the player will receive and email from NetballConnect letting them know that the transfer has been completed and that they will need to re-register with the new club/association to complete the transfer.
- Please be aware that the player will be charged the New clubs fees as well as the Association fee. Only the Netball Queensland Component will not be charged again.