Volunteers

Volunteers are the backbone of every netball Association and Club. Effective volunteer management helps you attract, support, and retain the people who make your programs possible—coaches, committee members, umpires, managers, and game-day helpers. This section provides practical tools to help you understand your volunteer needs, welcome new volunteers, recognise their contributions, and maintain a positive and organised volunteer experience. You’ll also find links to trusted resources, including the Queensland Government’s guidance on volunteer management, attraction strategies, and workplace health and safety.

Volunteer Induction Guide

A clear and welcoming induction ensures volunteers understand their role, responsibilities, and how things work at your club. This section links to your Volunteer Induction Guide template, helping clubs onboard volunteers smoothly and set them up for confidence and success from day one.

What's Covered: Induction Guide, Assessing your Volunteer Needs, Recognition Suggestion Ideas & Volunteer Resource Hub

Assessing your volunteer needs

Understanding what roles you need filled—and the skills required—helps your club recruit the right volunteers and prevent burnout among existing helpers. This section supports you in identifying gaps, defining clear roles, and planning ahead so that volunteers feel confident and set up for success.

Volunteer Recognition Suggestion Ideas

Recognising volunteers doesn’t have to be complicated. This section offers simple, meaningful, and cost-effective ideas your club can use to show gratitude—from public acknowledgements to small tokens of appreciation—helping build a culture where volunteers feel valued and motivated.

Volunteer Resource Hub

The Volunteer Resource Hub provides quick access to helpful guides, templates, and external links that support volunteer management and engagement. This includes information on attracting volunteers, managing them effectively, ensuring safe work practices, and building a positive volunteer experience.